Magisterium AI sometimes declines to answer or gives you a generic message instead of a substantive response. There are a few reasons this happens and some simple things you can do.

Common decline messages

• "The current resources do not have a precise answer to your question." — the question is out of scope for the library.
• "Image generation is currently not supported by this AI model." — Magisterium AI doesn't produce images.
• Identity / assistant questions (e.g. "who are you?") get a short canned reply rather than a long answer.

Why the AI might decline

• Out-of-scope question. Magisterium AI focuses on Catholic teaching. Very general questions about geography, celebrity news, programming, etc. may not have a good answer in the library.
• Insufficient sources. If the library doesn't have documents that clearly address your question, the AI prefers to say so rather than speculate.
• Image or code generation. These capabilities are not part of the product.

Tips to get a better answer

1. Reword the question. Move from "Do Catholics believe X?" to "What does Catholic teaching say about X?"
2. Change the Sources mode.
   • Try Auto if you're on Magisterial — it lets the AI draw from a wider library when official teaching alone doesn't address the question.
   • Try removing the document-type filter (under Magisterial → Filter → Clear Filter) if you've narrowed sources too aggressively.
3. Turn on Reasoning Mode (Pro plan) for multi-part or comparative questions.
4. Remove or simplify attachments if you have a file attached; sometimes the AI is trying to be consistent with the attached document.
5. Start a new chat — earlier turns can sometimes push the AI toward a cautious reply.

Tell us about it

If you believe the AI is refusing in error, click thumbs-down under the answer and let us know. Your feedback helps us improve the model. See Giving feedback on a response.