Downgrading from Pro to Free

If you want to go back to the Free plan, cancel your Pro subscription. You'll keep Pro features until the end of the period you've already paid for, then automatically move to Free.

Cancel your subscription

Click your name in the sidebar and choose Manage Plan.
Click Manage Subscription to open the Stripe billing portal.
Choose Cancel subscription and follow the prompts.

The My Plan page for a Pro account. Top section reads 'Your current plan: Pro' with a 'Current billing cycle: (May 4, 2026 - Jun 4, 2026)' bar and '30 days left' label. Two action sections follow: 'Manage Subscription' ('Adjust your billing information, cancel your subscription, or change your plan securely.' with a black Manage Subscription button — this opens the Stripe customer portal) and 'Cancel Subscription' ('Cancel your subscription at the end of the billing period.' with a red Cancel Subscription button). — Manage Plan page with the Manage Subscription button (Pro view)

Your cancellation date appears on the Manage Plan page as "Your subscription will be canceled on [date]". Until that date, you keep all Pro features.

What changes when you move to Free

Prompts go back to 90 per week.
These Pro-only features are no longer accessible:
- Reasoning Mode (now hidden / Pro-gated)
- Voice Mode and Dictation (the live audio service is Pro-only on the web)
- Canvas Mode
- Learn Mode (quizzes and flashcards)
- Document uploads (PDF, image, etc.)
- Listen (text-to-speech playback of answers and pages)
- MCP / A2A developer access
WhatsApp messages now count against the 90 / week prompt cap (or 10 / week if your number isn't linked).
Your chat history, saved responses, My Library, memories, and personalization stay intact. None of your content is removed.

Change your mind

Before your cancellation date, you can re-enable your subscription from Manage Plan — it'll continue billing on your existing cycle with no gap.

Refunds

Cancellation stops future billing but doesn't retroactively refund the current period. If you think you're owed a refund, see our Refund policy or contact us and choose Billing / Subscription.