Billing & plans

Plans, payments, refunds, gift cards, and organization billing.

27 articles

Changing your payment method
Update your card or payment details in the billing portal.
May 11, 2026
Downgrading from Pro to Free
Cancel your Pro subscription to move back to the Free plan.
May 11, 2026
Finding receipts and invoices
Download past invoices and receipts from the billing portal.
May 11, 2026
How do I manage my subscription and billing details?
Open your billing portal to update payment, switch plans, or cancel.
Oct 24, 2023
How do I upgrade to a Pro account?
Switch to Pro for unlimited prompts, unlimited Reasoning Mode, and full Voice Mode.
Oct 2, 2023
How do I use a coupon?
Redeem promotion codes at checkout, or partner-program codes via the Offer page.
Nov 10, 2023
I have no more prompts left. What do I do?
Why your weekly limit hits, when it resets, and your options if you need more.
Oct 2, 2023
Monthly vs annual billing
Pick the billing cadence that fits your budget.
May 11, 2026
Partner and sponsored access
How partner codes (Legatus, OLPA, and others) work, and where to claim sponsored access.
May 11, 2026
Payment failed — what next?
Resolve a failed charge quickly to keep Pro features active.
May 11, 2026
Promo codes and coupons
Two kinds of codes: Stripe promo codes at checkout, and partner codes on the Offer page.
May 11, 2026
Refund policy
When refunds are available and how to request one.
May 11, 2026
Switching between monthly and annual billing
Change your billing cadence without losing your subscription.
May 11, 2026
Taxes and VAT on your invoice
How taxes are calculated, and how to add a tax ID.
May 11, 2026
What happens when I cancel?
You keep Pro until the end of the current billing period, then move to Free.
May 11, 2026
What's included in each plan
Free, Pro, Organization, and Large Organization side-by-side.
May 11, 2026

Gift cards

Organizations