Billing & plans
Plans, payments, refunds, gift cards, and organization billing.
27 articles
Changing your payment method
Update your card or payment details in the billing portal.
May 11, 2026
Downgrading from Pro to Free
Cancel your Pro subscription to move back to the Free plan.
May 11, 2026
Finding receipts and invoices
Download past invoices and receipts from the billing portal.
May 11, 2026
How do I manage my subscription and billing details?
Open your billing portal to update payment, switch plans, or cancel.
Oct 24, 2023
How do I upgrade to a Pro account?
Switch to Pro for unlimited prompts, unlimited Reasoning Mode, and full Voice Mode.
Oct 2, 2023
How do I use a coupon?
Redeem promotion codes at checkout, or partner-program codes via the Offer page.
Nov 10, 2023
I have no more prompts left. What do I do?
Why your weekly limit hits, when it resets, and your options if you need more.
Oct 2, 2023
Monthly vs annual billing
Pick the billing cadence that fits your budget.
May 11, 2026
Partner and sponsored access
How partner codes (Legatus, OLPA, and others) work, and where to claim sponsored access.
May 11, 2026
Payment failed — what next?
Resolve a failed charge quickly to keep Pro features active.
May 11, 2026
Promo codes and coupons
Two kinds of codes: Stripe promo codes at checkout, and partner codes on the Offer page.
May 11, 2026
Refund policy
When refunds are available and how to request one.
May 11, 2026
Switching between monthly and annual billing
Change your billing cadence without losing your subscription.
May 11, 2026
Taxes and VAT on your invoice
How taxes are calculated, and how to add a tax ID.
May 11, 2026
What happens when I cancel?
You keep Pro until the end of the current billing period, then move to Free.
May 11, 2026
What's included in each plan
Free, Pro, Organization, and Large Organization side-by-side.
May 11, 2026
Gift cards
Buying a Magisterium AI gift card
Choose a duration, pay securely, and send it instantly or on a future date.
May 11, 2026
How auto-renewal works on redeemed gift cards
Understanding what happens when a gift card's time runs out.
May 11, 2026
Redeeming a gift card
Activate your Pro subscription using a gift from someone else.
May 11, 2026
Scheduling gift card delivery
Send the gift email immediately, or schedule it for a future date.
May 11, 2026
Viewing and resending gift cards you've purchased
Find the gifts you've bought, check their status, and re-send to the recipient.
May 11, 2026
Organizations
Adjusting the number of seats on your Organization
Add or remove seats to match your team size.
May 11, 2026
Admin vs Member roles in an Organization
Who can change billing, add members, and delete the organization.
May 11, 2026
Deleting an organization (and transferring ownership)
Remove an organization entirely, or contact us to change the Owner.
May 11, 2026
How do I create an Organization account?
Set up an Organization plan to share Magisterium AI with your team, parish, or institution.
Nov 3, 2023
How Organization billing works
One invoice for every seat, managed by the Owner or Admins.
May 11, 2026
Inviting and removing organization members
Add teammates to your Organization plan and manage their access.
May 11, 2026