Цэнтр дапамогі

Аплата і планы

Планы, аплата, вяртанне сродкаў, падарункавыя карты і разлікі для арганізацый.

27 артыкулаў

Changing your payment method

Update your card or payment details in the billing portal.

Downgrading from Pro to Free

Cancel your Pro subscription to move back to the Free plan.

Finding receipts and invoices

Download past invoices and receipts from the billing portal.

How do I manage my subscription and billing details?

Open your billing portal to update payment, switch plans, or cancel.

How do I upgrade to a Pro account?

Switch to Pro for unlimited prompts, unlimited Reasoning Mode, and full Voice Mode.

How do I use a coupon?

Redeem promotion codes at checkout, or partner-program codes via the Offer page.

I have no more prompts left. What do I do?

Why your weekly limit hits, when it resets, and your options if you need more.

Monthly vs annual billing

Pick the billing cadence that fits your budget.

Partner and sponsored access

How partner codes (Legatus, OLPA, and others) work, and where to claim sponsored access.

Payment failed — what next?

Resolve a failed charge quickly to keep Pro features active.

Promo codes and coupons

Two kinds of codes: Stripe promo codes at checkout, and partner codes on the Offer page.

When refunds are available and how to request one.

Switching between monthly and annual billing

Change your billing cadence without losing your subscription.

Taxes and VAT on your invoice

How taxes are calculated, and how to add a tax ID.

What happens when I cancel?

You keep Pro until the end of the current billing period, then move to Free.

What's included in each plan

Free, Pro, Organization, and Large Organization side-by-side.

Падарункавыя карты

Buying a Magisterium AI gift card

Choose a duration, pay securely, and send it instantly or on a future date.

How auto-renewal works on redeemed gift cards

Understanding what happens when a gift card's time runs out.

Redeeming a gift card

Activate your Pro subscription using a gift from someone else.

Scheduling gift card delivery

Send the gift email immediately, or schedule it for a future date.

Viewing and resending gift cards you've purchased

Find the gifts you've bought, check their status, and re-send to the recipient.

Арганізацыі

Adjusting the number of seats on your Organization

Add or remove seats to match your team size.

Admin vs Member roles in an Organization

Who can change billing, add members, and delete the organization.

Deleting an organization (and transferring ownership)

Remove an organization entirely, or contact us to change the Owner.

How do I create an Organization account?

Set up an Organization plan to share Magisterium AI with your team, parish, or institution.

How Organization billing works

One invoice for every seat, managed by the Owner or Admins.

Inviting and removing organization members

Add teammates to your Organization plan and manage their access.